We use Australia wide national carriers to deliver our goods. All services are Express road transit and come with tracking. Due to the custom nature and value of our products, all deliveries require signature upon delivery, unless you grant Authority to Leave.
Our bundles are packed flat into a protective outer shipper carton, taking up minimal storage space.
Depending on the volume of your order we may pack your order onto a pallet/s. Pallets of product come strapped and stretch wrapped, on one way non returnable cardboard or wooden pallets.
We offer delivery Australia wide to commercial or residential addresses. We do not deliver to PO Box or Locked Bag addresses. We are only able to make deliveries to the ground floor entrance point of your business or home, or a loading bay. Pallets come on trucks, so please keep in mind, depending on the volume of your order, a contact should be available to assist hand unload the pallet at point of delivery if a forklift is not available.
We offer free delivery to Metro area commercial or residential addresses.
Whilst CCP underakes all reasonable efforts to keep freight charges low, all other deliveries to regional or outside Metro will apply additional freight charges. At the current time, regional or outside Metro delivery does not reflect in checkout.
The following charges apply and Customer Service will contact you after your order is placed to arrange payment:
|Region (Non Metro Post Codes)||State||Parcel Rate -||Pallet Rate -|
|Australian Capital Territory||ACT||$50.00||$120.00|
|Sydney - City and Inner South||NSW||$45.00||$100.00|
|Sydney - Eastern Suburbs||NSW||$45.00||$100.00|
|Sydney - Inner West||NSW||$45.00||$100.00|
|Sydney - Inner South West||NSW||$45.00||$100.00|
|Sydney - Sutherland||NSW||$45.00||$100.00|
|Sydney - North Sydney and Hornsby||NSW||$45.00||$100.00|
|Sydney - Northern Beaches||NSW||$45.00||$100.00|
|Sydney - Ryde||NSW||$45.00||$100.00|
|Sydney - Parramatta||NSW||$45.00||$100.00|
|Sydney - Blacktown||NSW||$45.00||$100.00|
|Sydney - Baulkham Hills and Hawkesbury||NSW||$45.00||$100.00|
|Sydney - Outer West and Blue Mountains||NSW||$60.00||$140.00|
|Sydney - South West||NSW||$45.00||$100.00|
|Sydney - Outer South West||NSW||$45.00||$100.00|
|Newcastle and Lake Macquarie||NSW||$50.00||$115.00|
|Hunter Valley exc Newcastle||NSW||$60.00||$140.00|
|Mid North Coast||NSW||$60.00||$140.00|
|New England and North West||NSW||$75.00||$180.00|
|Far West and Orana||NSW||$75.00||$180.00|
|Darling Downs - Maranoa||NSW||$90.00||$225.00|
|Coffs Harbour - Grafton||NSW||$90.00||$225.00|
|Richmond - Tweed||NSW||$90.00||$225.00|
|Southern Highlands and Shoalhaven||NSW||$50.00||$115.00|
|Latrobe - Gippsland||NSW||$75.00||$180.00|
|Northern Territory - Outback||NT||$225.00||$540.00|
|Brisbane Inner City||QLD||$75.00||$180.00|
|Brisbane - East||QLD||$75.00||$180.00|
|Moreton Bay - South||QLD||$75.00||$180.00|
|Brisbane - West||QLD||$75.00||$180.00|
|Logan - Beaudesert||QLD||$75.00||$180.00|
|Brisbane - South||QLD||$75.00||$180.00|
|Moreton Bay - North||QLD||$110.00||$260.00|
|Queensland - Outback||QLD||$180.00||$435.00|
|Brisbane - North||QLD||$80.00||$180.00|
|Adelaide - Central and Hills||SA||$80.00||$180.00|
|Adelaide - North||SA||$80.00||$180.00|
|Barossa - Yorke - Mid North||SA||$80.00||$180.00|
|Adelaide - South||SA||$80.00||$180.00|
|South Australia - Outback||SA||$140.00||$330.00|
|Adelaide - West||SA||$80.00||$180.00|
|West and North West||TAS||$250.00||$600.00|
|Launceston and North East||TAS||$250.00||$600.00|
|Melbourne - Inner||VIC||$55.00||$130.00|
|Melbourne - West||VIC||$55.00||$130.00|
|Melbourne - North East||VIC||$90.00||$220.00|
|Melbourne - South East||VIC||$90.00||$220.00|
|Warrnambool and South West||VIC||$90.00||$220.00|
|South Australia - South East||VIC||$135.00||$320.00|
|Melbourne - North West||VIC||$90.00||$220.00|
|Melbourne - Outer East||VIC||$90.00||$220.00|
|Perth - North West||WA||$230.00||$570.00|
|Western Australia - Wheat Belt||WA||$250.00||$600.00|
|Perth - South East||WA||$180.00||$430.00|
|Perth - North East||WA||$180.00||$430.00|
|Perth - South West||WA||$180.00||$430.00|
|Western Australia - Outback||WA||$300.00||$750.00|
If unsure if additional freight charges apply to your order, please contact us at email@example.com before placing the order.
These charges are calculated based on the dimensions & weight of the parcels or pallets required to ship the boxes.
Parcel rate -
20 - 50kg
Packed in a Box
Larger than 1m will require shipping on a pallet
Pallet rate -
Strapped to a pallet (can be cardboard or wooden)
Based on 1 pallet space - 1165 x 1165mm
50 - 300kg
If 2 x pallet spaces are required due to overhang or size of product, then Customer Service will provide a custom freight quote
Our standard lead times for manufacture of both generic sized cartons or custom boxes are 7 to 10 working days.
However, fluctuations in demand and capacity can result in our lead times varying month to month.
Please ensure that any time critical orders, particularly during November and December, are placed early to ensure you beat the Christmas rush.
No deliveries will be made on Weekends or Public holidays.
Due to OH&S reasons, it is not possible for you to collect your order directly from our warehouses.
You should receive an Order Confirmation via email when you submit your order and a second email when it is dispatched. If you did not recieve an Order Confirmation email, please email Customer Service at firstname.lastname@example.org
If you placed your order online when logged into your account, you can track your order progress by clicking the Profile icon next to the Cart icon and navigating the side menu to "My Orders".
From time to time we shall communicate additional information about your order by adding comments. You can view Order Comments by clicking "View Order" to see more details.
Due to the custom nature and value of our products, all deliveries require signature upon delivery, unless you grant Authority to Leave. If your parcel will be exposed to weather or visible to passing traffic, the freight carrier will leave directions on how to organise redelivery or collect your parcel.
If you receive a faulty product, ordered the wrong product, or simply change your mind, please refer to our Terms and Conditions for making a claim within 7 days of delivery.